In August 2020, Jamie’s life—and her family’s—changed forever. She suffered a sudden seizure that led to the shocking diagnosis of a grade 3 malignant brain tumor. There was no reason to expect this. Jamie lived a healthy lifestyle, was in excellent physical condition, and had no family history of cancer.
As her journey unfolded, she discovered things she never knew and faced countless hurdles no one should have to endure. With decades of experience in finance and HR, and her husband’s background as an insurance benefits consultant, they understood the system better than most. Even with that knowledge, the challenges were overwhelming—though it did allow them to secure the care Jamie needed for the best possible outcome.
A few years later, one pressing question remained:
“If it was this hard for us, how could the average person possibly navigate such a complex system while dealing with a life-altering diagnosis?”